These employees are part of the West Des Moines Public Services Department and will respond to calls including dogs and cats at large, wildlife issues, barking dogs, animal cruelty, animal neglect, and animal bites. 

Neighborhood Service Specialists are available Monday - Friday from 7:00 a.m. - 7:00 p.m. and Saturday and Sunday from 8:00 a.m. - 4:00 p.m. (excluding City-observed holidays).

For assistance outside of business hours, please contact Westcom non-emergency dispatch at 515-222-3321 or 911 if an emergency.

Pay my animal impound fee online

Visit AHeinz57 for pet adoption information.

Find out about pet licensing in West Des Moines.

 The City's Coyote Management Plan

The City’s Coyote Management Plan emphasizes the importance of education and community involvement with coyotes to create a peaceful coexistence.

The purpose of this plan is to outline what to expect regarding coyote activity in urban areas, recommend strategies for minimizing potential conflicts, offer guidance on managing an encounter, and provide background on the effectiveness of these approaches.

View the Coyote Management Plan. Note: This is a large document, so it may take a little longer to open.

Additional helpful pamphlets about animals

Bats: Nature's pest control experts

Iowa's elusive Bobcats

Coyotes: Nature's adaptable survivor

Licensing your pet

The importance of microchipping your pets

Opossums: Understanding the North American Marsupial

Understanding rabies

Raccoons: Iowa's masked neighbors

Raptors: A glimpse into a few avian predators

Snakes: Understanding Iowa's slithering reptiles

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