Water Works is a full-service utility. A five-member Board of Trustees oversees our rules and policies. These members are appointed by the Mayor and approved by the City Council.

Our Offices

Our administrative offices are located inside the A.C. Ward Municipal Treatment Plant. This location houses our:

• General Manager

• Accounting Department

• Customer Service Team

• Water Meter Readers

Contact Information

If you have questions about your bill, service, or water quality, please use the information below:

• Address: 1505 Railroad Avenue, West Des Moines, IA 50265

• Phone: 515-222-3460

• Website: West Des Moines Water Works Official Site