Sidewalk Program Frequently Asked Questions (FAQs)

The City's Sidewalk Program helps keep our community safe and walkable. Below are answers to common questions about sidewalk repairs and responsibilities.

Sidewalk with defect marked by white paint

1. How is a sidewalk defect identified?

City inspectors mark the specific area needing work with white paint. We encourage property owners to complete the sidewalk work on their own. If you want to save on costs, we can provide a list of other neighbors who need repairs so you can hire a contractor together.

2. Why is the property owner responsible for the cost?

Both Iowa State Code and West Des Moines City Code require property owners to maintain and repair the sidewalks next to their property. Additionally, courts often hold property owners responsible if someone is injured on a sidewalk that was not properly maintained.

3. Who is responsible for damaged irrigation systems?

Any irrigation lines or sprinkler heads located in the public right-of-way (the area near the street) are the responsibility of the homeowner. These lines are not approved by the City and are not part of the "Iowa One Call" utility location system. If they are damaged during sidewalk work, the homeowner must pay for the repairs.

4. Can I fix a small trip hazard by grinding the concrete?

Yes. If there is a small height difference between two panels, a property owner may cut or grind the edge until the transition is smooth and safe.

5. What happens if I sell my property before the bill is paid?

If you sell your home before the final bill arrives, you and the buyer should decide how to handle the estimated cost. If the property is sold after the bill is received and remains unpaid, it is still up to the buyer and seller to settle the balance during the sale process.

6. Can I use "mud jacking" to lift a sunken sidewalk?

Mud jacking (raising the concrete with a special mixture) is allowed as long as the sidewalk panels are not already cracked. If a panel is cracked, it must be replaced. All raised sidewalks must be supported by stable fill material.

7. What if a City tree is damaging my sidewalk?

If a tree located in the public right-of-way causes the damage, the City will fix the sidewalk at no cost to you. However, if a tree on your private property causes the damage, you are responsible for the repair costs. The City can help by trimming tree roots in the sidewalk path—please contact us in advance to schedule this.

Still have questions?

For more information, please call Public Services at (515) 222-3480.