Parks and Recreation Department Response to COVID-19

On March 18, 2020, West Des Moines Mayor Steve Gaer signed a proclamation that authorizes City Manager Tom Hadden to take all actions necessary to provide for the public health, safety and welfare of employees and citizens. As a result of his actions, Hadden announced that City Hall will be closed to the public on Thursday, March 19, at 8 a.m. In addition, the Raccoon River Park Nature Lodge and the Valley Junction Activity Center will be closed to the public. West Des Moines parks are still open.

Although our facilities are closed, we are still available to serve you. You can reach us at the following phone numbers or email address listed below.

Citizens are encouraged to call 515-222-3444 to purchase season pool passes, Dog Park permits, Archery Facility permits, and shelter rentals. Please continue to use the online registration software to register for summer programs. 

Parks and Recreation Administrative Office 

Raccoon River Park Nature Lodge

Valley Junction Activity Center

 parkrec@wdm.iowa.gov

515-222-3444


515-222-3424

 
515-222-3440            

 
  • All reservations scheduled in the Valley Junction Activity Center are cancelled through May 10.
  • All reservations scheduled in the Nature Lodge are cancelled through May 10.
  • Shelter rentals (starting April 5) are cancelled through May 10.
  • Raccoon River Dog Park and Archery Facility will remain open for now. Users are asked to follow CDC guidelines for social distancing.
  • Raccoon River Park Softball and Soccer Complexes, Holiday Park Baseball and Softball Complexes, Holiday Park Cricket Field, Valley View Park Fields, and Windsor Rugby Field are closed to all games, practices, and tournaments through May 10.
  • Opening of park restrooms (normally takes place in mid-April) will continue to be discussed over the next two weeks.
  • Jordan Cemetery is operating as usual.
  • As of now, Valley View and Holiday Aquatic Centers are still scheduled to open to the public on May 30. Hiring of aquatic staff is continuing as planned.
  • Outside special events (starting April 18) taking place in parks will be cancelled through May 10. Full refunds of all fees will be given.
  • All recreation programs and events are cancelled through May 10 (8 weeks). If a program starts within the 8 week time-frame but extends beyond it, the entire program is cancelled. An exception to this is Adult Softball Leagues which may be started after May 10 and still run a full season. 
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    WDM Parks and Recreation Program Guides

     Spring/Summer 2020

     Questions? Call 515-222-3444 or email ParkRec@wdm.iowa.gov

     CREATE ACCOUNT

    (Family members are added to your account at the time you register them for a program.)

    We are having a difficulty to load your requested events, please come back at a later time.
     
    Full information on the Plein Air Painting Festival (June 12-18) can be found here.

     

    RECREATION PROGRAM REFUND POLICY
    Please call the West Des Moines Parks and Recreation Department Administrative Office at 515-222-3444 Monday – Friday, 8:00 a.m. – 5:00 p.m. to request a refund.

    1. Full refunds will be given if the request is submitted no later than 7 days prior to the program start date.
    2. Refund requests submitted less than 7 days before the start date will be charged a $10.00 withdrawal fee.
    3. Requests for refunds submitted after the event start date or completion of the program will not be considered.
    4. Please allow 2-3 weeks to process a check refund for payments originally made by cash or check. No cash refunds will be given.
    5. Payments made by credit/debit card will be refunded back to the original credit/debit card.
    6. The Recreation Program Refund Policy does not apply to travel programs or adult sport leagues.
    7. Refunds for medical situations will be considered on a case by case basis.

    CANCELLATION POLICY
    We reserve the right to cancel a program or activity that does not meet the minimum number of participants necessary to offer the program.

    REGISTRATION CHANGE FEE
    A fee of $5 will be charged for each Registration Change made after participants are enrolled in a program.

    RECREATION PROGRAM ASSISTANCE
    Fee discounts are available for WDM residents meeting guidelines for assistance. Applications will be available at WDM Human Services, 139 6th Street.

    ACCOMMODATIONS
    It is the responsibility of the individual with a disability requiring accommodations to inform the Parks and Recreation Department, at least 48 hours in advance. Please call 222-3444 to have accommodations provided.