Emergency Assistance

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The Emergency Financial Assistance Program at West Des Moines Human Services provides partial payments in a crisis situation towards rent, gas/electric and water utility bills, along with assistance in working with related organizations/agencies. If you have a need for assistance, please call 515-222-3660 to discuss your situation or email HumanServices@wdm.iowa.gov or visit our office.

Program Outreach Hours:

Monday-Friday: 8:30 am- 12:00 pm

Homeless Prevention and Assistance:

WDM Human Services offers several financial assistance programs to help qualifying City of West Des Moines residents prevent homelessness.

Rent/Evictions or Mortgage

Gas/Electric Utility Crisis/Disconnections

Financial assistance for a partial payment of a MidAmerican Energy or other utility bill to avoid disconnection or for reconnection of service
Assistance in working with MidAmerican Energy or other utility to set up a payment arrangement for arrears
Referrals to outside agencies for additional funding if needed
Note: If approved, there must be a minimum of 18 months in between requests for financial assistance.

Water Crisis/Disconnections

Budgeting assistance is available through the Polk County Financial Empowerment Center.

West Des Moines Human Services
139 6th Street
West Des Moines, IA 50265
(515) 222-3600

West Des Moines, IA

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Emergency Assistance