Mission Statement:  Providing opportunities for community residents to achieve healthy, stable, and productive lives.  

West Des Moines Human Services has been assisting low-income, older seniors and disabled residents since 1979. We currently provide assistance to more than 2,000 households in West Des Moines and surrounding western suburbs. We offer emergency assistance for rent and utilities, youth recreational assistance, clothing and food assistance in addition to many other programs for those struggling with poverty. Our staff strives to create an environment where those seeking our help experience compassion, acceptance and commitment.

Learn more about our Human Services Advisory Board.

General Business Hours
Inclement Weather
Program Outreach Hours
Food Pantry Hours
Clothing Closet Hours
Donation Drop-Off Hours
Medical Clinic Hours

View the West Des Moines Human Services Brochure (English)

The City of West Des Moines/Human Services Department will not tolerate bullying in any City of West Des Moines facility/space, gathering or program. Staff will do all they reasonably can to create a safe space for all users of services and programs regardless of an individual’s actual or perceived age, color, creed, national origin, race, religion, marital status, sex, sexual orientation, gender identity, physical attributes/appearance, physical or mental ability or disability, ancestry, political party preference, political belief, socioeconomic status or familial status.