Click here to view City of West Des Moines COVID-19 updates
In response to the COVID-19 pandemic, West Des Moines Human Services is modifying how we offer services in order to ensure the health and safety of everyone. These changes are effective immediately and until further notice. Please call 515-222-3660 with any questions.
CLOSED to clients and donors (we kindly ask that you hold your donation until a later date when we can accept it). Please call 515-222-3663 if you have a specific donation you would like to drop off.
Curbside service only – please check in at the back doors (SE corner of building)
Click here to view how DHS is addressing food insecurity related to the COVID-19 pandemic
Click here to view meal resources for kids ages 18 and under in the West Des Moines Community School District
Click here to view meal resources for kids ages 18 and under in the Waukee Community School District
We have temporarily suspended in-person counseling. We ask that you contact our office via phone to discuss your situation. Please call 515-222-3660 to begin the process. Click here for current eviction and other information from Iowa Legal Aid
Free Medical Clinic:
Closed until further notice
Tentative start date 4/21/20 - please check this site for an update in mid-April
All activities cancelled through April
"The mission of the West Des Moines Human Services Department is to provide opportunities for individuals to improve and enhance their quality of life and sense of community through the programs and services available."
West Des Moines Human Services has been assisting low-income, elderly, and disabled residents since 1979. We currently provide assistance to more than 1,600 households in West Des Moines and surrounding western suburbs. We offer emergency assistance for rent and utilities, transportation, handyman services, youth recreational assistance, clothing and food assistance in addition to many other programs for those struggling with poverty. Our staff strives to create an environment where those seeking our help experience compassion, acceptance and commitment.
West Des Moines Human Services
139 6th Street
West Des Moines, IA 50265
Monday through Friday: 8 am – 4 pm
Service hours vary - please click links below for details:
Click here for Food Pantry
Click here for Clothing Closet
Click here for Medical Clinic
Evening Hours (Food Pantry & Clothing Closet only):
2nd & 4th Tuesday of each month: 4:00 pm - 6:00 pm
(please check in by 5:30 pm)
*Note: No evening hours the 2nd Tuesday in December
Program Outreach Hours:
Monday, Tuesday, Thursday: 8 am - 3 pm
Wednesday: 8 am - Noon
The City of West Des Moines/Human Services Department will not tolerate bullying in any City of West Des Moines facility/space, gathering or program. Staff will do all they reasonably can to create a safe space for all users of services and programs regardless of an individual’s actual or perceived age, color, creed, national origin, race, religion, marital status, sex, sexual orientation, gender identity, physical attributes/appearance, physical or mental ability or disability, ancestry, political party preference, political belief, socioeconomic status or familial status.