Click here to view City of West Des Moines COVID-19 updates.

In response to the COVID-19 pandemic, West Des Moines Human Services is modifying how we offer services in order to ensure the health and safety of everyone.  These changes are effective immediately and until further notice.  Please call 515-222-3660 with any questions.

Clothing Closet: 

CLOSED to clients and donors - we kindly ask that you hold your donation until a later date when we can accept it. Please call 515-222-3663 if you have a specific donation you would like to drop off. Please refer to our Amazon Needs List for items that can be shipped directly to us.  We look forward to re-opening our Clothing Closet for donations when it's safe to do so!

Food Pantry:

Curbside service only – please check in at the back doors (SE corner of building) and call 515-222-3668
We are not currently accepting in-person donations for the food pantry. 
Please refer to our Amazon Needs List for items that can be shipped
directly to us.

Click here to view how DHS is addressing food insecurity related to the COVID-19 pandemic

Click here to view meal resources for kids ages 18 and under in the West Des Moines Community School District

Click here to view meal resources for kids ages 18 and under in the Waukee Community School District

Program Outreach/Emergency Assistance Services:
We have temporarily suspended in-person counseling.  We ask that you contact our office via phone to discuss your situation.  Please call 515-222-3660 to begin the process.  Click here for current eviction and other information from Iowa Legal Aid

LIHEAP Applications
Deadline extended to June 30th, 2020

Free Medical Clinic:
The Valley Junction Free Medical Clinic will re-open on Tuesday, June 2nd from 7 pm to 9 pm with curbside services offered at the north entrance of the West Des Moines Human Services building (on Maple Street).

ELL Classes:
Spring session has been cancelled

Friendship Connection:
Friendship Connection has been suspended indefinitely. Please check back for updates. Current participants will be notified via email when activities resume.

Garden Program:
Cancelled for 2020

Discounted Pool Passes:
Please click here for updates

Online Resource for Under-Served Populations:
The Iowa Department of Public Health, working with DHR, other state agencies and nonprofits, has developed a new web resource for Iowans who are at higher risk for health concerns related to the COVID-19 virus. Deaf and hard-of-hearing Iowans, Iowans with disabilities, Iowans with a first language other than English, caregivers, people at risk for violence, Iowans who are homeless, LGBTQ+, or households with mixed or undocumented status and those who are at higher risk and may need additional resources or information. Please visit this site at to learn more.


Donate Now

Click here for volunteer opportunites!

New Building  

"The mission of the West Des Moines Human Services Department is to provide opportunities for individuals to improve and enhance their quality of life and sense of community through the programs and services available."  

     West Des Moines Human Services has been assisting low-income, elderly, and disabled residents since 1979. We currently provide assistance to more than 1,600 households in West Des Moines and surrounding western suburbs. We offer emergency assistance for rent and utilities, transportation, handyman services, youth recreational assistance, clothing and food assistance in addition to many other programs for those struggling with poverty. Our staff strives to create an environment where those seeking our help experience compassion, acceptance and commitment.

West Des Moines Human Services

139 6th Street

West Des Moines, IA  50265
Ph: 515-222-3660
Fax: 515-222-3669


Business Hours:
Monday through Friday:   8 am – 4 pm

Service hours vary - please click links below for details:
Click here for Food Pantry
Click here for Clothing Closet
Click here for Medical Clinic

Evening Hours (Food Pantry & Clothing Closet only):
2nd & 4th Tuesday of each month:  4:00 pm - 6:00 pm 
(please check in by 5:30 pm)
*Note: No evening hours the 2nd Tuesday in December

Program Outreach Hours:
Monday, Tuesday, Thursday:   8 am - 3 pm
Wednesday:   8 am - Noon
(appointments available)


The City of West Des Moines/Human Services Department will not tolerate bullying in any City of West Des Moines facility/space, gathering or program. Staff will do all they reasonably can to create a safe space for all users of services and programs regardless of an individual’s actual or perceived age, color, creed, national origin, race, religion, marital status, sex, sexual orientation, gender identity, physical attributes/appearance, physical or mental ability or disability, ancestry, political party preference, political belief, socioeconomic status or familial status.






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