Ambulance Billing | West Des Moines, IA

Ambulance Billing and Fees

The City of West Des Moines operates an emergency medical service to provide life-saving transport to hospitals. As set by the City Council, users of these services are required to pay a fee for transportation and medical care. You can find the specific regulations in the City Code (Title 4, Chapter 2).

How to Pay Your Bill

As of May 1, 2022, the City of West Des Moines has partnered with Quick Med Claims (QMC) to handle all ambulance billing services. You can manage your account through their secure online portal.

Using the Patient Access Portal, you can:

Pay your bill using Visa, MasterCard, or Discover.
Use Flexible Spending (FSA) or Health Savings Account (HSA) cards.
Update your insurance and contact information.
Submit electronic signatures.

Required Info: Please have your run number and date of service ready. The WDM EMS Company Code is WDMEM.

Contact and Payment Methods

If you prefer to speak with a representative or pay by mail, use the information below:

By Phone: Call Quick Med Claims toll-free at 1-833-888-1302 (Monday–Friday, 7:30 am to 4:30 pm Central Time).
By Mail: Send checks or money orders to:
City of West Des Moines EMS
c/o Quick Med Claims
PO Box 18230
Pittsburgh, PA 15236-0230

Legacy Accounts (Transports before 2022)

If you were transported before January 1, 2022, please only use the link below if specifically instructed by WDM EMS staff:

Online Legacy Ambulance Payment

Payment Policy

All fees are due when you receive your statement. Payments should be made promptly by the user or their legal guardian. Under special circumstances, the City Council may consider waiving fees. For more details, see the City Code on Payment of Fees.

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