Welcome to the City Access Portal (CAP)

West Des Moines is enhancing its software to make your experience with development applications and building permits smoother and more efficient. The City Access Portal (CAP) is an add-on tool to our existing Enterprise Permitting and Licensing (EPL) system by Tyler Technologies.

What Can You Do with CAP?

Apply for Permits: Easily apply for development, building and other city permits online.
Upload Documents: Submit your drawings and documents directly through the portal.
Streamline Reviews: Electronic plan/drawing markup (eReview) speeds up drawing review process.
Track Progress: Monitor the status of your application and understand the next steps.
Online Payments: Pay your fees conveniently online.
Request Inspections: Submit requests for construction and occupancy inspections online.
Approval Status: Access plan approvals and permit documentation anytime.

City Access Portal
Login/Register to Access CAP

Click image above to go to the CAP homepage

Getting Started

Log In or Register: To get started, click the “Login or Register” button located on the CAP homepage. See the Registration How-To Guide for detailed instructions.
Create Your Profile: Follow the prompts to set up your user profile. If you have previously submitted applications with the city, please use the same email to access your past records.

If you are unsure whether you already have an account, start by searching for your contact information starting with your email. If no match is found, try searching by phone number, last name, first & last name or finally by company name.
Apply: search for permits, development project applications and certain licenses.

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Questions or Issues?

Development Services Dept.

Building Division: bi@wdm.iowa.gov
Planning Division: developmentservices@wdm.iowa.gov

Phone: (515) 222-3630

City Clerk

Phone: (515) 222-3603

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