Development Services Operations during the COVID-19  Restrictions 

At this time, the City Hall building, in which the Department is located, has been closed to the public.  However, the department will be operational until such time that restrictions change to a point where business cannot be conducted.  Staff levels are being reduced and alternate schedules are being put in place.  It is the Department's goal to respond to requests for information, continue development review, and perform necessary inspections during this time of containment to the best of our ability.  The methods for doing this are changing and the most frequently requested information is identified below.

If you cannot find the information you need on the City’s website for Development related questions please contact us by phone 515-222-3620 or email at developmentservices@wdm.iowa.gov.

If you cannot find the information you need on the City’s website for building permitting, construction related questions, or inspections at www.wdm.iowa/building, please contact us by phone 515-222-3530 or email at BI@wdm.iowa.gov. 

Please see the following for help with information: How do I…

 …submit a development application:  use the departments development submittal portal. Follow the instructions that are on the website at www.wdm.iowa/developmentapplications. If you do not have access to the tools to submit electronically, you may still mail development application materials to Development Services, PO Box 65320, West Des Moines IA 50265-0320.

...submit a Pre-Application meeting request:  the Pre-application form is available on the Developments Services webpage at www.wdm.iowa.gov/developmentapplications.  This form should be submitted electronically through email noted on the top of the form.

...submit a building permit:  use the Building Division link to the permits on the website at www.wdm.iowa.gov/permits and submit the permit to the Building Division email at BI@wdm.iowa.gov.  If you do not have access to the tools to submit electronically, you may still mail permits and materials to Development Services, PO Box 65320, West Des Moines IA 50265-0320.

 …pay a fee or invoice from Development Services:  You may mail a check to Development Services, PO Box 65320, Suite 1D, West Des Moines IA 50265-0320 or by calling 515-222-3630 for credit card payment (American Express is not accepted).

 …find out zoning information on a property: there is a zoning map located on the City’s website under Maps from the Home Page where you may locate your property and use the color code to determine the zoning district assigned to that property.

 …submit public comment on an item before the Plan & Zoning Commission or Board of Adjustment: In-person meetings are temporarily prohibited.  If you received a notice of public hearing or find one on the website, instructions for providing comment on an agenda item will be provided in the notice.  If you are interested in an non-public hearing item, you may email the Development Services department at developmentservices@wdm.iowa.gov before the meeting date.

 …find a meeting date: meetings are listed on the City calendar located on the right side of the website pages or from the home page in the lower center section is a link to the calendar. Copies of a meeting agenda or minutes can be found on the home page of the City website in the lower middle of the page by following a link to all agendas and minutes.  Please be advised that some meetings may be cancelled.

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