Contact the City of West Des Moines

We are here to serve you. Whether you have a question about city services, need to report a concern, or require assistance from a specific department, please reach out using the options below.

Main City Line: 515-222-3600

Mailing Address:
4200 Mills Civic Parkway, West Des Moines, IA 50265

Office Hours: Monday – Friday, 8 am to 5 pm

For emergencies, please dial 911. For non-emergency police or fire assistance, please call 515-222-3321.

StaffTitleDepartmentsPhoneEmail
McKinney, MatthewCouncilmember At-LargeMayor and City Council515-208-0033
Solis, RosalindaProgram Outreach AssistantHuman Services515-222-0659
Sellner, Emily Administrative SecretaryEmergency Medical Services515-222-3337
Rank, GaryInterim Public Services DirectorPublic Services515-222-3350
Pullis, KeeganResident Construction EngineerEngineering Services515-222-3374
Martin, Maggie Information CoordinatorLibrary515-222-3407
Greenwood, SusanAdministrative SecretaryLibrary515-222-3408
Glass, TraciLibrary DirectorLibrary515-222-3409
Ohzourk, JenniferHead of Adult ServicesLibrary515-222-3413
Hildreth, HeatherHead of CirculationLibrary515-222-3414
Ehler, JennaHead of Youth ServicesLibrary515-222-3415
Tauke, PaulDeputy DirectorPublic Services515-222-3417
Wilwerding, JanetSenior Marketing & Communication Specialist City Manager515-222-3418
Leu, CraigFire ChiefFire515-222-3420
Westhoff, KurtDeputy Fire MarshalFire515-222-3420
Miksell, PamNature Lodge Customer Service AssistantParks & Recreation515-222-3424
Kinkade, DenisePublic Education / Fire InspectorFire515-222-3428
Greer, JuanitaExecutive Assistant to the DirectorEngineering Services515-222-3429
McFarland, ScottChief of TrainingFire515-222-3432
Lancial, JessNaturalistParks & Recreation515-222-3435
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