West Des Moines, IA
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Equal Opportunity Employer
The City of West Des Moines is an EEO/AA Employer. We consider all applicants without regard to age, race, color, religion, sex, marital status, national origin, citizenship, disability, sexual orientation, or veteran status.
Questions? Contact us at humanresources@wdm.iowa.gov or call 515-222-3616.
Current Openings
All applications must be submitted through our online system. Use the filters below to find positions by category or department.
Public Safety Applications Administrator - CAD
- Type:Full Time
- Salary/Pay Rate:$40.07 - $43.07/hour (effective 7/1/2026)
- Posted Date:June 29, 2026
- Deadline to Apply:July 27, 2026
| Job Details | Description |
|---|---|
| Department | Westcom |
| Benefits | Click here to review a Summary of Employee Benefits |
| Civil Service Status |
This is a Civil Service position |
| Regular Hours |
Hours vary Weekend and overtime work as required |
| Tentative Start Date | September/October 2026 |
|
Job Summary |
Under the general direction of the Westcom Assistant Chief – Logistics, this professional, technical, analytical, and customer-oriented position is responsible for the overall management, configuration, and administration of Westcom’s mission-critical public safety applications. The PSAA serves as the primary point of contact for dispatch operations and partner agency personnel, providing expert support and proactive maintenance of Computer Aided Dispatch (CAD) systems, Records Management Systems (RMS), Call Processing Equipment (CPE), alerting applications, analytical reporting platforms, and Microsoft 365. Coordinates across six partner agency cities to maintain and enhance operational efficiency; acts as the liaison between end users, Information Technology departments, and external vendors; and works with a high degree of initiative and independence to implement program changes, resolve issues, and continuously improve system performance in support of 24/7 emergency communications operations. |
| Deadline to Apply | July 27, 2026 @ 11:59 PM |
| Requirements | • High School Diploma or equivalent • Bachelor’s degree in applicable technology and/or Public Safety field preferred • Two (2) years of Public Safety applications experience |
| Steps to Apply |
Steps to Apply:
2. Attachments: You must attach the following documents to your profile under the Apply For Job section (attachments are job specific, once you click Finish & Apply you will not be able to add any additional documents):
a) Resume b) Cover Letter c) Written Questionnaire
Click to open: Written Questionnaire
Resume, cover letter, and completed written questionnaire must be attached to your application by the deadline date, July 27, 2026 at 11:59pm CDT to be considered for this position.
3. Qualifications/Certifications/Licenses: Under the Resume & Qualifications section, make sure to list any certifications or licenses you currently hold.
4. Applying for Position: Once you have completed your profile, you MUST apply for the position (The link to Finish & Apply is located on the Apply For Job section after you have completed your profile. Once you have applied, it will be listed under your My Applications tab. Any applications marked as Status: Incomplete, have not been submitted.). All steps MUST be completed before the posted deadline to be considered for this position. We will not accept incomplete profiles. Communication throughout this process (including invitations to any examinations and/or interviews) will be made via the email supplied through the City's on-line application system. It is recommended to check your email "Junk" folder for emails from the City of West Des Moines. If you have any questions during the application process, please contact Human Resources at 515-222-3616. |
| Civil Service Exam |
A Civil Service Examination will be administered for this position. All applicants meeting the minimum qualifications, submitting all required application materials and receiving a passing score on the written questionnaire will be invited to participate in the remainder of the Civil Service process, which will include the Predictive Index Survey and the oral board (interview) exam.
Oral board interviews are tentatively scheduled for the week of August 17, 2026. All dates are tentative and subject to change due to unforeseen circumstances. |
| Physical/Drug Test | Post offer, pre-employment drug test is required. |
| Apply Here! | City of West Des Moines Online Application System |
| Instructions & FAQ's |
You will need to complete an online profile and apply for this position online. There are Instruction Sheets under the Applying for a Job section of our City website as well as a number of topics in our FAQ section. If after reviewing these help guides you still need additional help, please visit or contact Human Resources 515-222-3616.
Please click here and go to section 2.9, page 5, to review the City of West Des Moines’ employment of relatives policy.
If you are currently employed with the City, please reference the Internal Instruction Sheet prior to applying. With questions, please contact Human Resources at 515-222-3616. |
| Contact Information |
CITY OF WEST DES MOINES Human Resources, 1st floor, Suite 1E 4200 Mills Civic Parkway PO Box 65320 West Des Moines, IA 50265-0320 515-222-3616 (phone) 515-273-0601 (fax) |
The City of West Des Moines participates in E-Verify. We provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. View the Notice of E-Verify Participation and Right to Work posters.