"The mission of the West Des Moines Human Services Department is to provide opportunities for individuals to improve and enhance their quality of life and sense of community through the programs and services available."
West Des Moines Human Services has been assisting low-income, elderly, and disabled residents since 1979. We currently provide assistance to more than 1,600 households in West Des Moines and surrounding western suburbs. We offer emergency assistance for rent and utilities, transportation, handyman services, youth recreational assistance, clothing and food assistance in addition to many other programs for those struggling with poverty. Our staff strives to create an environment where those seeking our help experience compassion, acceptance and commitment.
West Des Moines Human Services
139 6th Street
West Des Moines, IA 50265
Monday through Friday: 8 am – 4 pm
Service hours vary - please click links below for details:
Evening Hours (Food Pantry & Clothing Closet only):
2nd & 4th Tuesday of each month: 4:00 pm - 6:00 pm
(please check in by 5:30 pm)
*Note: No evening hours the 2nd Tuesday in December
Program Outreach Hours:
Monday, Tuesday, Thursday: 8 am - 3 pm
Wednesday: 8 am - Noon
The City of West Des Moines/Human Services Department will not tolerate bullying in any City of West Des Moines facility/space, gathering or program. Staff will do all they reasonably can to create a safe space for all users of services and programs regardless of an individual’s actual or perceived age, color, creed, national origin, race, religion, marital status, sex, sexual orientation, gender identity, physical attributes/appearance, physical or mental ability or disability, ancestry, political party preference, political belief, socioeconomic status or familial status.